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Find a Location

Strategic Fulfillment Group (SFG LLC) has 1 locations, listed below.

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    Business ProfileforStrategic Fulfillment Group (SFG LLC)

    Fulfillment Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1999

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    111 Corporate Dr, Big Sandy, TX 75755-2446
    BBB File Opened:
    7/1/1999
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Started Locally:
    1/1/1997
    Business Incorporated:
    11/4/2013
    Accredited Since:
    7/1/1999
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Mayo Clinic Health Letter
    • Harvard Men's Health (Subscriptions)
    • Harvard Women's Health Watch (Subscription)
    • Diabetic Cooking Magazine (Subscriptions)
    • Oxygen Women's Fitness (Subscriptions)
    • Harvard Health Letter
    • Collectible Automobile (Subscriptions)
    • Harvard Heart Letter
    • Johns Hopkins White Papers
    • Mad Magazine (Subscriptions)
    • Tufts University the Good Dog Library (subscription)
    • Antiques Roadshow Insider (Subscription)
    • Environmental Nutrition
    • DC Comics
    • University of California, Berkeley
    • American Gunsmith
    • Tufts University Health & Nutrition
    • Arthritis Self-Management
    • Harvard Health publications
    • Diabetes Self-Management
    • Arizona Highways
    • Texas Highways
    • New York Review of Books
    • Good Old Days
    • Collectible Automobile
    • Gun Test Magazine
    • Dogster
    Business Management
    • Mr. Tony Pytlak, President/COO
    • Mr. Mathew Brian, Customer Service Manager
    • Mr. Mark Ray, Director CustService
    Contact Information

    Principal

    • Mr. Tony Pytlak, President/COO

    Customer Contact

    • Mr. Tony Pytlak, President/COO
    • Mr. Mathew Brian, Customer Service Manager
    • Ms. Serena DeLuna, Accounts Payable Staff
    Additional Contact Information

    Fax Numbers

    • (903) 636-9009
      Primary Fax

    Website Addresses

    Customer Complaints

    43 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid them $22.90 for a subscription of eight magazines but they did not include my Apt number on address. I complained to them three times last year and once this year, but they refused to correct it except for the bill I got in February. I live in an apartment complex and unless my apartment number is on the address, it would go to my neighbors. I only got two issues; they still owe me six. I want the six or a refund and an apology.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert T

    1 star

    03/28/2022

    Bottom feeding scumbags. Preying on the elderly. They send out pamphlets to elderly people and if they don't send back a denial card in the allotted time frame, they start getting invoices in the mail.

    Strategic Fulfillment Group (SFG LLC) Response

    04/15/2022

    SFG handles customer care and other fulfillment services for many well-known brands that provide publications to their customers. Please look at the invoice you received and contact us at the email, phone number, mailing address, or web site for the brand shown on the invoice, and our representatives will gladly assist in handling any inquiries you have regarding your account.

    Local BBB

    BBB Serving Central East Texas

    BBB Reports On

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